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I downloaded an item on's site, and now I need to find it again.
To quickly find the item without redoing your original keyword or category search:

  1. Make sure you're signed in then go to the homepage.

  2. Click the Past Downloads link.

  3. Locate the item you want.

    • If you want to re-download this item, click the corresponding Download link.

    • If you want to download this item in a different file format, click the preview, then click the appropriate Download link.
  If you have any questions, please contact Customer Service by e-mail at, or by phone at 1-800-482-4567, weekdays from 9 am to 5 pm EST. International customers please call 1-519-489-4694.  

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