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Why did I get a strange looking text file instead of an image?

If you get textual gibberish when you try to open an image, one of three things is going on:

  1. When you downloaded your image, you selected Open rather than Save or Download to Disk.
  2. You opened your image by double-clicking it.
  3. You tried to open a certain kind of image in an application that doesn't support it.
If the problem occurred when you downloaded your image:

  1. Download the image again:
    • If you're using Explorer, choose Download to Disk (NOT "Open")
    • If you're using Netscape, choose Save File and IGNORE all the verbiage about picking applications, expanding Netscape's capabilities, etc.

  2. If your program automatically opened your image before you could choose Download to Disk or Save File, see When I click 'Download Now', an application tries to open the image, fix the problem, then proceed to the next step.

  3. Open or insert the image from within your application. (See How do I open JPEG and GIF images, How do I open EPS images, or How do I open WMF images? to learn how to open images in different applications.)
If you opened the image by double-clicking it:

  1. Launch the application that you are using to handle the image (Photoshop, Word, etc.)

  2. Open or insert the image from within your application. (See How do I open JPEG and GIF images, How do I open EPS images, or How do I open WMF images? to learn how to open images in different applications.)
If you downloaded your image by saving or downloading it to disk, and you opened it from within your application:

  1. Look at the last three letters of your image's filename to determine its file type: JPEG (.jpg), GIF (.gif), EPS (.eps), or WMF (.wmf).

  2. Check your software's help documentation to see which file types your application can and cannot accept.

  3. If your application does not accept this file type, you have two options:



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