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How do I tell Download Manager where to save my file?
  1. Select Preferences from Explorer's Edit menu.

  2. If the arrow to the left of "Receiving Files" (in the left frame) points to the right, click the arrow.

  3. Click Download Options.

  4. In the "Download Folder" box on the right, click Change Folder....

  5. Select a file location from the pop-up window. TIP: Saving files to the desktop makes them easier to find later.

  6. Click Select "[name of file location]".

  7. Click OK in the "Preferences" window.

  8. Quit and relaunch Explorer.
  If you have any questions, please contact Customer Service by e-mail at, or by phone at 1-800-482-4567, weekdays from 9 am to 5 pm EST. International customers please call 1-519-489-4694.  

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