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The web graphic I want to download is pixelated.
Web graphics often display at a larger size in the second download window, causing them to appear pixelated. This is not a cause for concern: If you download the image and open it in your image editor, word processing application, or page layout program, it will look smaller and sharper.

If you would like to make your image larger or smaller, see How do I resize my image in a word processing/page layout application or How do I resize my JPEG, GIF, or PSD in an image editor?

  If you have any questions, please contact Customer Service by e-mail at, or by phone at 1-800-482-4567, weekdays from 9 am to 5 pm EST. International customers please call 1-519-489-4694.  

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