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I can't open my '.ps' file.
Sometimes an EPS file will download with the extension .ps rather than .eps. Unfortunately, this makes it impossible for your PC to read the file. To fix this, simply change the extension:

  1. Right-click on the filename.

  2. Select Rename

  3. Insert an "e" between the period and the "ps".

  4. Hit the Return key.

This should solve the immediate problem. When you download EPS files in the future, keep an eye on the "Save As" field in the "Save As" dialog box, and insert an "e" between the period and ".ps" if it's left out.

If you still can't open the EPS in your editor after you've fixed the extension, see My image editor doesn't support EPS -- what should I do?

  If you have any questions, please contact Customer Service by e-mail at, or by phone at 1-800-482-4567, weekdays from 9 am to 5 pm EST. International customers please call 1-519-489-4694.  

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