If your browser's temporary Internet files and history are very full, then the browser will only save your images as .bmp files. To correct the problem in Internet Explorer 6.0:
- Select "Internet Options" from the Tools pull-down menu.
- Under "Temporary Internet Files," click Delete Cookies....
- Under "Temporary Internet Files," click Delete Files....
- Under "History," click Clear History.
- Click OK.
For instructions on fixing the problem in a different browser, please check your browser's help documentation.
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