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I got a blank screen when I tried to download a JPEG or WMF.
If you get a blank, white screen when you attempt to download a JPEG or WMF file, and the download fails to complete:

  1. Click your browser's Back button to return to the download area.

  2. Right-click the Download now link to download the image.
  If you have any questions, please contact Customer Service by e-mail at, or by phone at 1-800-482-4567, weekdays from 9 am to 5 pm EST. International customers please call 1-519-489-4694.  

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